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About

HC Interiors

A person sewing white fabric using a sewing machine, with hands visible, skillfully guiding the material, indicating craftsmanship and precision in tailoring.
Warehouse building with a large number "1" sign and "HC Interiors" signage, featuring blue-tinted windows and accessible parking spaces.

HC Interiors has been fabricating quality textile products in North Texas for over 30 years!

In 2008, Doug purchased the company with a desire to build something great. In 2015, after adopting the Entrepreneurial Operating System (EOS), HCI infused its Core Values—Care for the Customer, Treat Others with Respect, and Eagerly Learn & Teach—into everything the HC Interiors team did. From that time forward, HC Interiors was on a path to reaching its full potential.

Beginning in 2016, a modern HC Interiors began to take shape. Ryan joined the team, bringing the growth and expansion mindset the HC Interiors team was looking for. This push has propelled HC Interiors’ project capacity, capability, and reputation to new levels.

Most recently, HCI has invested in itself by adding Hospitality as a primary industry it serves, making things better for designers, providers, and their guests.

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Meet the

Team

Ryan Reed

CEO
Joining in 2016, Ryan, who serves as HCI’s CEO/Visionary is the driving force behind HC Interiors’ creative and client-focused initiatives. He excels in generating new ideas and solving problems creatively, always looking for innovative ways to enhance the company’s offerings and exceed client expectations. Ryan is instrumental in building major external relationships and gathering market intelligence, ensuring that HC Interiors remains competitive and forward-thinking.

Responsible for achieving revenue goals and maintaining client satisfaction, Ryan actively engages with clients and prospects to foster strong partnerships.

Doug Michel

President
Doug has served as President and the cultural and operational leader of HC Interiors since 2008. He has been instrumental in transforming the company into an industry leader, especially since implementing the Entrepreneurial Operating System (EOS) in 2015 and working as the company’s Integrator. Doug ensures our ongoing improvement projects are clear and aligned with the company’s long-term goals. Although surrounded by excellent and autonomous leaders, Doug is responsible for resolving cross-functional issues when necessary to keep the business running smoothly and efficiently. Doug is also responsible for the financial operations and decisions of HC Interiors.

Jodi Mireles

Director of Manufacturing Operations
Jodi is HC Interiors' key fabrication expert and a crucial decision-maker in the production process. With a keen eye for detail and a deep understanding of methods and techniques, Jodi ensures that every product meets our high standards of quality.

In addition to her fabrication expertise, Jodi oversees HCI’s estimating team. The seamless integration of knowledge from estimates to installation sets HCI apart from its peers. Her dedication to quality has elevated HC Interiors’ customer satisfaction to new heights.

Jennie Hornbaker

Leader of Process & Systems
Jennie Hornbaker serves as the Leader of Process and Systems at HC Interiors. In this newly developed role, she is spearheading the company’s strategic initiatives to implement cutting-edge tools and optimize internal processes, driving efficiency and supporting the company’s long-term growth objectives. With a strong background in operations management and a reputation for identifying core challenges and delivering impactful solutions, Jennie brings a wealth of experience to HC Interiors.

Her proven track record in streamlining processes, developing budgets and KPIs, and managing multi-location teams will be instrumental as HC Interiors advances its commitment to operational excellence. Known for her collaborative leadership style, Jennie is highly regarded for her ability to foster cross-functional teamwork and elevate performance across her teams.

Christine Archer

Leader of Customer Success
Christine leads the Customer Success team at HC Interiors. Her role involves managing project workloads and evaluating order complexity to ensure efficient processing. Christine also maintains a comprehensive scorecard that tracks key metrics so that HC Interiors can continue delivering exceptional service and meet client expectations effectively. She oversees the installer network and conducts evaluations, ensuring that our team remains aligned and effective.

By streamlining processes and enhancing communication, Christine plays a crucial role in helping HC Interiors maintain its reputation for excellence. Building relationships with clients to strengthen customer satisfaction and loyalty, she ensures effective pragmatic resolution when complex issues arise, allowing clients to eliminate the burden of stress.

Core Values

HC Interiors, where our core values contribute to us Making Things Better.

Care for
our customers

Our customers are our priority, and we are here to exceed their expectations.

Contribute to a positive and respectful environment

We foster a positive and respectful work environment.

Eagerly learn
& teach

We are passionate about learning and sharing knowledge.

Commitment to

Advocacy

HCI is proud to be a Charter Club level member of the Senior Living Advocacy program

HC Interiors’ commitment to Making Things Better is exemplified by its continued commitment to the Senior Living Advocacy organization. 

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Honored to be a corporate partner of NEWH, the hospitality industry network, supporting innovation and excellence in design.

NEWH is the international community connecting the hospitality industry, providing scholarships, education, leadership development, recognition of excellence, and business development opportunities. It’s about Scholarship, Education, and Business Networking.

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